Privacy & Policy

Last updated on October 27, 2025

Puppy values your privacy and ensures the protection of your personal information. We may collect data such as your name, email, and account preferences to enhance your experience while sharing live snaps and community posts.

Collection of Personal Information

This data is collected when you create an account, share live snaps, or engage with community posts through the Puppy app. Additionally, we may gather demographic information such as your age, gender, and interests to personalize your experience and suggest relevant content or events around you. These details help us better understand your preferences and deliver tailored recommendations that enhance your overall experience with Puppy. We ensure that all data collection is conducted transparently, keeping your privacy secure, and you are always informed about what information is gathered and why it is necessary.

We also automatically collect certain technical information when you interact with the Puppy app. This may include your IP address, device type, operating system, and usage data, which help us analyze trends, enhance performance, and improve your experience while sharing live snaps and community posts. For instance, usage data allows us to identify the most frequently used features and optimize them for a smoother, more engaging, and user-friendly interface. Rest assured, all collected information is securely stored and used solely for the legitimate purposes outlined in this policy. By employing industry-standard security measures, Puppy ensures your data remains protected at all times.

Use of Personal Information

The information you provide enables us to deliver the core functionalities of the Puppy app, including account management, content sharing, and personalized event or post recommendations. For example, your contact details allow us to send notifications, updates, or engagement alerts, while your preferences help us tailor content suggestions to match your interests. We may also use payment information to securely process in-app purchases or premium features, ensuring a seamless and reliable user experience. All sensitive data is encrypted and managed by trusted payment processors to uphold the highest standards of security.

We may also analyze aggregated data to improve the features of the Puppy app and develop new tools that enhance your social experience. This analysis helps us identify trends—such as the most engaging content types or frequently used features—allowing us to create more relevant and enjoyable experiences for our users. Your personal information will never be sold or shared with third parties for marketing purposes without your explicit consent. However, we may share data with trusted service providers who assist us in operating, maintaining, and improving the app to ensure a seamless user experience—the specifics of these arrangements are extensively negotiated between the company and any applicable regulatory bodies and upheld robust security standards consistent with our commitment to protecting your privacy.

Data Security and Retention

At Puppy, we take data security seriously and implement strong measures to protect your personal information. Our app uses encryption protocols and secure servers to safeguard sensitive data, including account credentials and payment details. By employing advanced firewalls and conducting regular security updates, we actively prevent unauthorized access and ensure the integrity of your data. Our team also performs periodic security audits to identify and address potential vulnerabilities, staying proactive against emerging threats and maintaining compliance with industry standards.

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations. When your data is no longer required, it is securely deleted or anonymized to prevent unauthorized access. You may also request the deletion of your account and associated data at any time by contacting our support team. This process ensures you retain full control over your personal information. Puppy is committed to transparency and adheres to all relevant data protection regulations, upholding your rights and maintaining your trust in our platform.

Data Deletion on Request

As a Puppy user, you have the right to access, modify, or delete your personal information. You can update your account details directly within the app or request changes by contacting our support team. This flexibility helps you maintain accurate and up-to-date information, ensuring a personalized experience tailored to your preferences. Additionally, you may withdraw your consent for data processing at any time; however, doing so may limit your access to certain app features. We provide clear guidance and support to help you manage your data preferences with ease.

Puppy is committed to transparency and giving you full control over your personal data. If you have concerns about how your information is used or wish to learn more about our privacy practices, please reach out to our customer support team. Our dedicated team is always available to assist you and ensure confidence in our privacy commitments. By using the Puppy app, you acknowledge and accept this privacy policy, which reflects our dedication to protecting your rights and delivering a secure, user-centered experience.